Client management Jobs involve the process of overseeing and coordinating an organization’s interactions with its clients and potential clients. Note that “clients” and “customers” can be different, in part based on how and what they buy from a company.
This role involves supervising client relationships and retaining clients by providing support, answering questions, and resolving issues. They may also be responsible for ensuring that the company’s products or services meet customer expectations.
However, client management and customer management are not entirely the same; think about it like this: customers are mainly taking part in a one-time transaction to satisfy a short-term or singular need, while clients are taking part in a business relationship over time that satisfies a series of needs.
This article will update you on available Client management jobs available, you can find jobs near you to apply for.
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5 Available and Actively Hiring Client Management Jobs
Below is an outline of available client management jobs you can apply for, most of these jobs are 100% remote which means that you can work from home or anywhere you are, choose the best fit for you by considering the qualification requirements and skills;
#1: Relationship Manager, Client Experience
Imagine360 .
Remote
Client Management Jobs Description
- Accountable for the overall administration, retention, and growth of your portfolio
- Manage the onboarding process of new plans (or groups) and provide necessary education on TPA, ELAP/Imagine, or other related entities’ products and services.
- Support existing clients through the annual renewal process, attaining specific client retention rates as determined annually. This includes renewal of TPA services, stop loss coverage, claims review and audit services renewal and other vendors contracted with the health plan.
- Schedule and conduct client meetings on a monthly/regular cadence to report activity, key indicators, trends, and overall service results and recommend actions to improve performance and mitigate risks in adherence with the Client Success Plan.
- Create comprehensive and ongoing client/member education programs and marketing tools.
- Participate in health fairs, conduct onsite presentations, and direct employee enrollment meetings in-person or virtually.
- Inform and educate clients about coverage, exclusions, and exposure.
- Adapt and incorporate new duties and responsibilities related to client satisfaction as assigned
Required Experience / Education:
- Bachelors Degree Preferred
- 3+ years of an insurance agency and/or TPA experience specializing in employee benefits and self-funded medical plans.
- Computer skills which include proficiency in Microsoft Outlook, Word, Excel, and PowerPoint, as well as navigation utilizing the internet.
- Ability to resolve problems independently and demonstrate ability to multi-task.
- Ability to travel as needed up to 30%.
- Strong verbal and written communication skills.
- Strong presentation skills.
- Ability to demonstrate a commitment to building new skills and fostering a positive work environment.
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#2: Client Relationship Manager
Salary: 80K-85K
Location: Shurtape Technologies, LLC Avon, OH
Description and Job Specifications
The Client Relationship Manager is responsible for the management and coordination of regional accounts within Shurtape Technologies’ Brands.
Key areas of focus include customer relationships, generating sales revenue and profits, and management of independent manufacturer’s representatives as well as internal sales support functions.
Job Duties:
- Manage national client accounts for consumer products. (Home Depot, Lowes, etc.)
- Responsible for the Region’s P&L and sustainable growth.
- Increase distribution of Company products via existing and new account distribution.
- Annually develop product placement and promotional strategies for key customers.
- Develop and foster strong relationships with key customers within the area of responsibility.
- Will work extensively with key customer portals, systems, programs, and databases as required.
- Collaborate and develop accurate region forecasts in support of key customer business initiatives using Company systems to properly communicate the region’s product requirements.
- Understand, evaluate, and articulate key business insights, consumer shopping patterns, and opportunities to drive growth through analysis.
- Communicate industry and competitive news to the Company.
- If required, manage independent sales representatives assigned to the region’s accounts including but not limited to, annual agency goal setting, joint customer HQ calls, and annual evaluations.
JOB REQUIREMENTS
- Bachelor’s degree in business or related field
- 3+ years of selling experience (preferably consumer products)
- Strong analytical, management, and decision-making skills
- Superior problem-solving skills with the ability to work independently
- Comfortable with ambiguity, complex business challenges, and detailed analysis
- Ability to work on multiple projects simultaneously and adhere to strict deadlines
- Excellent communication, presentation, and relationship-building skills
- Strong computer skills required (Excel, Word, PowerPoint, SAP, Salesforce, & Tableau)
- Ability to travel up to 35% of the time
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#3: Client Success Manager
Service Management Group (SMG)
Location: Remote
Job Requirements
- At least 4 years of experience working on multiple projects at once—including vendor-side work, client and account management, information or data management, etc.
- Bachelor’s degree
- Account management, consulting, or relationship-building experience with senior and day-to-day client contacts
- Working within the restaurant and/or retail sectors would be a plus
- Organized and flexible work style with proven ability to self-prioritize tasks and deliver on time
- Experience navigating technical solutions, ideally including usage of customer experience feedback platforms
- Intermediate to advanced proficiency in Microsoft Office (Excel + PowerPoint)
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#4: Remote Team Member_CLIENT RELATIONSHIP MANAGER
Zenith Properties NW, LLC
Vancouver, WA
Job Requirements and Benefits
RESPONSIBILITIES
- Own and support all communication and processes with Residents and Owners.
- Participate and promote a positive Team Culture by living Company Core Values.
- Accountable and Owns Resident/Owner Lease Renewal process, fee collection, related compliance, and financial issues.
- Follows Company Policy regarding timelines for responding to Owner/Client questions and with the internal Team, resolving issues and promptly closing open files.
- Lead Company and PM Team Members in building & improving interpersonal relationships with & solving issues for Residents/Owners.
- Accountable for Risk Mitigation and in-depth knowledge of common Landlord/Tenant risk and legal issues involving Residents/Owners.
- Identify process and communication inefficiencies.
- Ability to track data to obtain responses to inquiries, the number of interactions per move, the number of denied requests, and the percentage of requests that result in moves.
- Maintains expert-level knowledge of all Leasing software including but not limited to Tenant Turner and AppFolio. Ensures software is set up for maximum ROI.
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#5: CLIENT CARE MANAGER – SOUTH COAST PLAZA
Louis Vuitton
Costa Mesa, CA
Description
As a Client Care Manager, you will be responsible for:
- Client After Care Services
- Ensure quality issues are properly handled and resolved
- Client Satisfaction and Training
- The appointed candidate will be offered a salary within the range of USD$105,000 – $115,000 annually, plus the opportunity for a bonus, a comprehensive benefits package including medical, dental, vision, short and long-term disability, various paid time off programs, employee discount/perks and two retirement plans both with employer contributions